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Curbside pickup is available

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Image of car with trunk open and books in trunk - Curbside still available

Are you missing physical items from your library? If you would like a certain book, magazine, movie, etc., reserve them online at or call your local library - Rensselaer Library 219-866-5881, DeMotte Library 219-987-2221, Wheatfield Library 219-956-3774 - to reserve your items.

We will gather the items you request, and place holds on the items that are not currently available. We will need 24 hours to gather all available items. Once the items you have on hold are available for pick-up you will be notified. Bring your library card and pick up the items when you are ready. Curbside pick-up is available during limited hours. (see below)

Please do not use curb-side service if you are feeling sick in any way. Once you arrive at the library for curbside pick-up, please open your trunk/hatch and call the library number posted on the sign. Verify your library card number (or your address on file). Library staff will bring out your materials to your vehicle and place them in your trunk/hatch. Once the staff member is a safe distance away for social distancing feel free to close your trunk/hatch.

Please return any library materials you plan to return in the book drop or AV drop yourself. We will be unable to get the items you are returning out of your trunk/hatch for you.

Are you excited?! ???? We are too.

 

Curbside Service Details:

JCPL will offer curbside service for materials pick-up, allowing patrons to check-out materials from the library in a safe and secure manner and in keeping with our COVID -19 Mitigation Plan. The health and safety of JCPL employees and patrons is a top priority.

  • All circulating materials are available to be placed on hold and can be distributed through the curbside pick-up service.
  • Circulation Policy and Procedures will be followed for due dates.
  • A limit of 20 items per vehicle will be observed as we begin curb-side service.
  • Patrons can call the library to have staff place holds on their desired items. Or patrons can access the library's online catalog 24 hours a day to place requests.
  • Available items placed on hold will require 24 hours to process for patron pick-up.
  • Once the items you have on hold are available for pick-up you will be notified.
  • Please do not use curb-side service if you are feeling sick in any way.
  • When you arrive to pick up your requested items, you will see a sign that reads, "Curb side pickup - open your trunk/hatch - please call (library number). Call the number and tell staff you are here and ready to pick up your requested items.
  • You will need to read your library card number to staff for verification. Staff will then check the items out to your account.
  • The staff member will place the items in a bag (a bag that has been recycled and quarantined). The staff member will then take the bag out and place it in the patron's open trunk/hatch. After the staff is more than 6 feet away, the patron may exit their vehicle and close their trunk/hatch.
  • Social distancing will always be practiced.
  • If your trunk/hatch will not open there are two options:
    • Staff can place the items in the bag on the back passenger seat opposite the driver (if there are no other passengers in the vehicle)
    • Staff can set the items in the bag outside the vehicle (motorcycle, bicycle, on foot) on the ground and the patron may retrieve the bag after staff have distanced themselves with social distancing guidelines
  • Staff will return to the building and wash his/her hands according to CDC recommendations.
  • Please return any library materials you plan to return into the outside book drop yourself. Staff will be unable to get the items you are returning out of your trunk/hatch for you.
  • Returned materials will be quarantined for 72 hours before being checked in off a patron's account.
  • Late fees will not be charged for materials other than Hotspots. Hotspots are to be returned by the due date or they will be disabled, and late fees added.

‚ÄčTimes for curbside service:

All locations will be using the following schedule:

Monday-Wednesday-Thursday 10am-5pm

Tuesday 10am-7pm

Friday-Saturday 10am-4pm